Technology consulting & team enablement
Make technology work for you.
Better systems. Clearer data. Practical AI. And a team that knows how to use it.
I’m Jon Miron, founder of JM Partners. I help organizations turn disconnected tools and promising ideas into technology that works in everyday life.
Organizations I’ve worked with
- Cornell University
- Habitat for Humanity
- Yellowdig
- Coursera
- UC San Diego
- Federal Aviation Administration
- Rocky Mountain Institute
Selected work
Practical problems. Working solutions.
A closer look at what happens when systems, data, and people work together.
Habitat for Humanity
Seeing the full picture of community impact.
Connected website and campaign activity to donations, volunteer registrations, and pickup requests through a dashboard and tracking framework.
Beyond the dashboard
Documentation and training that help the team maintain the reporting and understand campaign performance.
Software as a Service (SaaS)
Supporting a platform as it scaled.
100K 800K
Users during my time leading support operations, solutions engineering, and product
Led improvements across onboarding, AI support automation, platform migration, accessibility, and customer success as the platform grew.
Also in the mix
Interface design for XENDEE’s microgrid planning platform. Research and redesign for various websites and publications. Course strategy for UC San Diego’s Interaction Design specialization on Coursera.
How I can help
Better tools are only part of the solution.
I work from implementation through training, so your team can use and maintain what we build.
- 01
AI implementation
Find useful applications for AI, put them into your workflows, and help your team evaluate and use the results.
- 02
Systems & operations
Connect your CRM, support platforms, and operational tools. Reduce manual steps and make information easier to find.
- 03
Data & reporting
Turn scattered data into answers: What’s working? Where are people dropping off? What deserves more investment?
- 04
Training & enablement
Give people the documentation, practice, and confidence to use new tools and keep them useful as needs change.
About Jon
An engineer’s mindset. A designer’s eye. A practical partner.
I help technical teams and business leaders understand each other, then turn their ideas into working solutions.
I bring 15 years of experience across engineering, design, customer experience, and operations. I stay involved in the details, from interfaces and software to data pipelines.
Through JM Partners, I bring that experience to organizations that need help choosing, building, and using technology.
More about my experience on LinkedInHow I build
A smart home device. A new way to develop it.
In 2018, building it took roughly a year of spare time and help from two specialists. In 2025, I rebuilt and improved it in about two weeks, using AI across software, electronics, and 3D design.
AI accelerated the implementation. Product judgment, testing, and user feedback remained essential.
Read the full storyLet’s make it work
What would you like to make work better?
A disconnected system, unclear reporting, or an AI idea? Let’s start with a conversation. Coffee works, too.